Privacy Policy

PRIVACY POLICY

This Privacy Policy outlines how your personal information is gathered, utilized, and safeguarded when you visit or conduct a purchase through

COLLECTION OF PERSONAL DATA When you access the Site, we automatically gather specific details about your device, including your browser type, IP address, time zone, and established cookies. As you navigate the platform, we monitor the specific pages or products you engage with, the search terms that led you here, and your overall interaction with our interface. We categorize this as “Device Information.”

We employ tracking technologies (such as pixels and cookies) from partners like Google and Meta to analyze user behavior. This allows us to refine our website's performance and offer a more tailored shopping experience. These insights also help us deliver relevant promotions through our marketing channels, including SMS and email.

The technologies we utilize include:

  • Cookies: Data files that assign a unique, anonymous identity to your session.

  • Log Files: These record activity on the Site, capturing data such as service providers and date/time stamps.

  • Pixels and Tags: Electronic markers used to map your browsing journey.

Furthermore, when you complete—or attempt to complete—a purchase, we collect your name, billing/shipping addresses, payment details (including credit card numbers or PayPal), and contact information. We refer to this as “Order Information.” We specifically use cookies to remember items in your cart and may send checkout reminders via SMS if a transaction is left incomplete.

HOW WE UTILIZE YOUR INFORMATION We use Order Information primarily to process transactions, manage logistics/shipping, and issue invoices. Additionally, these details enable us to:

  • Maintain direct communication regarding your purchase;

  • Audit orders for potential security risks or fraud;

  • Provide personalized updates and marketing offers based on your preferences.

Device Information is used to help us optimize the Site’s interface, generate analytics on customer behavior, and measure the impact of our advertising campaigns.

DATA SHARING & DISCLOSURE We collaborate with essential third parties to power our business operations. For instance, we use Shopify to manage our storefront and Google Analytics to better understand our audience profile.

We may also disclose information to comply with legal requirements, respond to lawful requests, or protect our intellectual property and rights. Your data may be shared with affiliated companies or logistics providers solely for operational and support purposes.

SMS MARKETING TERMS By opting into our mobile messaging service, you agree to receive automated updates regarding your orders (tracking info) and occasional promotional offers. Message frequency may vary, and standard data rates from your carrier may apply.

You can opt-out at any time by replying STOP to any message. Your SMS data is used strictly for our communications and is never sold to outside parties for their independent marketing.

YOUR RIGHTS & DATA RETENTION If you are a resident of the European Union, you have the right to access, update, or request the deletion of your personal data. To exercise these rights, please reach out to us through our contact page. Please note that data may be transferred to servers located in Canada and the United States.

We retain your Order Information for our internal records unless you formally request its removal. This policy may be updated periodically to reflect changes in our operational practices or legal obligations.

CONTACT US For more information regarding our privacy standards or to submit an inquiry, please reach out via the contact form on our official website.